You may have heard car dealers talk about being CaseTrust-SVTA accredited and wonder what it meant. More importantly, how do CaseTrust-STVA accredited dealers provide you with the assurance of quality and allow you to get your money’s worth when you purchase a car?
Take a look at the whats and hows of CaseTrust-STVA accredited dealers in Singapore!
WHAT IS THE CASETRUST-SVTA ACCREDITATION?
The CaseTrust-SVTA accreditation was set up by the Consumers Association of Singapore (CASE) and the Singapore Vehicle Traders Association (SVTA) in 2008. This was created in an attempt to differentiate trustworthy and reliable car dealers from others. With the CaseTrust-SVTA accreditation, CASE and SVTA are committed to providing consumers with the utmost transparency and excellent business practices in the automotive industry.
HOW DOES IT HELP CONSUMERS?
Only businesses that meet the necessary requirements for best practices are awarded a CaseTrust-SVTA accreditation. Here are some things that you can expect from CaseTrust-SVTA accredited businesses:
- Clear Fee Policies
You can expect clearly stated policies regarding fees and refund when you make a transaction with the dealer. Dealers are required to fully disclose their terms and conditions to consumers and adhere to them strictly.
- Well-Defined Business Practices And Systems
Should you have any disagreements or disputes with the dealer, you will be assured a system to have proper dispute resolution with them. If necessary, this would come with the aid of the Motor Industry Dispute Resolution Centre (MIDRec), CASE Mediation Centre, and potential directs to the Small Claims Tribunal and the Courts.
Additionally, you will be protected with a capped $50,000 insurance bond in event of an unresolved dispute.
- Well-Trained Personnel
Dealers are also required to ensure that their staff is well-trained and only engage in ethical sales tactics. They are also expected to provide good customer service, so you can be assured that you are well taken care of throughout the transaction process.
WHO ARE OUR CASETRUST-SVTA ACCREDITED DEALERS?
Here at UCARS, we have over 30 CaseTrust-SVTA accredited dealers on our platform for you to select from. Take a look at our list of accredited dealers below!
With UCARS, you can be guaranteed transparency and quality in service with our CaseTrust-SVTA accredited dealers on board with us. Visit our website today on https://ucars.sg to view our list of the most trustable dealers in Singapore.
We understand that owning a car is a big financial commitment. Our marketplace is dedicated to help you get the best deals, make the right decision and save money! Browse our finest collection of quality cars at your fingertips or schedule a live video call session at the comfort of your own home on UCARS.